Fixing Sound Issues On Your Kingston Hyperx Cloudx Repair Guide

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Difficult

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Time Required

                          20 minutes

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Fixing Sound issues on your Kingston HyperX CloudX
5 steps

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Introduction

NOTICE: This guide requires taking apart your headphones, if you have not already, please check your audio settings.

Troubleshoot Audio - Mac

Troubleshoot Audio - Windows

Troubleshoot Audio - Linux

What you need

Step 1

              Remove the Microphone

Remove the microphone from the left side of the headphones.
The microphone is removeable from the headphones themselves and does not require any disassembly

Remove the microphone from the left side of the headphones.

The microphone is removeable from the headphones themselves and does not require any disassembly

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Step 2

              Remove the Memory Foam

Remove the memory foam from the side of the headphones that are giving the audio problem
Both sides come off easily! All you have to do is pull the memory foam from the headset and it should come right off.

Remove the memory foam from the side of the headphones that are giving the audio problem

Both sides come off easily! All you have to do is pull the memory foam from the headset and it should come right off.

Step 3

              Unscrew the headphones

Remove the four 5.0 mm screws located under each memory foam using a Phillips #1 screwdriver.
Make sure to hold onto the screws, as you will need them to put the headset back together.

Remove the four 5.0 mm screws located under each memory foam using a Phillips #1 screwdriver.

Make sure to hold onto the screws, as you will need them to put the headset back together.

Step 4

              Look for any missing/Broken wires

Look for wires that are missing from the circuit board.
For this repair, our headset was missing a green wire so we will solder that back to the board

Look for wires that are missing from the circuit board.

For this repair, our headset was missing a green wire so we will solder that back to the board

Step 5

              Solder the missing wire

Solder the missing wire back to the headphone’s circuit board

Solder the missing wire back to the headphone’s circuit board

To reassemble your device, follow these instructions in reverse order.

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Author

                                      with 3 other contributors

                    Brendan Hopkins

Member since: 10/08/2019

133 Reputation

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Team

                       Eastern Washington University, Team S27-G9, Munoz Fall 2019                        

                                                  Member of Eastern Washington University, Team S27-G9, Munoz Fall 2019 



                    EWU-MUNOZ-F19S27G9                     


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What you need#

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What you need

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