Difficulty
Moderate
Steps
7
Time Required
20 minutes
Sections
1
- Battery
- 7 steps
Flags
0
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Introduction
What you need
Step 1
Battery
- Unscrew all four black 3 mm Phillips screws on the underside of the watch using a T5 screwdriver.
Unscrew all four black 3 mm Phillips screws on the underside of the watch using a T5 screwdriver.
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Step 2
- Use an X-Acto knife to cut the band above, on either side, and in between the 2 screws.
- Note: Part of the band is hard plastic.
- Caution: The band cannot be reattached once it is cut.
Use an X-Acto knife to cut the band above, on either side, and in between the 2 screws.
Note: Part of the band is hard plastic.
Caution: The band cannot be reattached once it is cut.
Step 3
- Scrape away the glue beneath the hard shell portion of the band to reveal the GPS.
Scrape away the glue beneath the hard shell portion of the band to reveal the GPS.
Step 4
- Use a PH000 screw head to undo the newly revealed silver 4 mm Phillips screws that were hidden beneath the glue.
Use a PH000 screw head to undo the newly revealed silver 4 mm Phillips screws that were hidden beneath the glue.
Step 5
- Using a metal spudger, push down on the plastic gray square clamps on the underside of the device to dislodge the whole silver backing.
- Note: the buttons will also come off.
Using a metal spudger, push down on the plastic gray square clamps on the underside of the device to dislodge the whole silver backing.
Note: the buttons will also come off.
Step 6
- Use a pick or small flathead to remove the 4 metal clamps holding device together.
- Use a thin tool to pry the the device apart by lodging it between the clock face and back side of the device.
- Note: a spudger may not be thin enough to fit in the seam of the device. We used the 6 inch metal ruler from the Pro Tech Toolkit.
- Go slowly and carefully disconnect two cables before fully opening.
Use a pick or small flathead to remove the 4 metal clamps holding device together.
Use a thin tool to pry the the device apart by lodging it between the clock face and back side of the device.
Note: a spudger may not be thin enough to fit in the seam of the device. We used the 6 inch metal ruler from the Pro Tech Toolkit.
Go slowly and carefully disconnect two cables before fully opening.
Step 7
- Gently remove the battery.
Gently remove the battery.
To reassemble your device, follow these instructions in reverse order. Keep in mind that the band will need to be cut for this repair and it cannot be reattached.
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Author
with 4 other contributors
Angela Pitts
Member since: 10/11/2016
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Team
USF Tampa, Team 1-3, Leahy Fall 2016
Member of USF Tampa, Team 1-3, Leahy Fall 2016
USFT-LEAHY-F16S1G3
3 Members
4 Guides authored
L “Rico” Hirano - Jul 4, 2017
Reply
I’m about to embark on replacing the battery for my fitbit surge. After having it for over 2 years it requires a charge about twice a day which get annoying.
Does removing/replacing the battery require the moderate soldering skill?
Chaspsmith - Nov 6, 2017
Reply
Looks like it must.
csaba.toth.us - Apr 23, 2018
Reply
The last photo I think shows the tool prying the force feedback motor, the battery is the white plastic covered slim brick on the top right.
Tim master - Sep 17, 2018
Reply
You do not need to cut bands off
michaelf33707 - Sep 28, 2018
Reply
The replacement battery for the Fitbit Surge can be found here:
Fitbit Surge Battery
It also includes all of the tools (except soldering iron) needed for the repair.