• Low battery - check battery meter or place in charging station.Keypad is not responsive. See Keypad Replacement Guide.Screen is not displaying anything. See LCD Replacement Guide.

  • Charging cable is loose - remove and re-insert firmly.Battery is not inserted properly. See Battery Replacement Guide.

  • In an area of low service - move to a different area.Antenna is loose. See Antenna Replacement Guide. Antenna is damaged. See Antenna Replacement Guide.

  • Volume setting is too low - increase volume.In an area of low service - move to a different area.Speaker is loose or broken. See Speaker Replacement Guide.

  • In an area of low service - move to a different area.Microphone is obstructed. Try cleaning out the area using the Microphone Replacement Guide.Microphone is loose or broken. See Microphone Replacement guide.

  • Battery is not charged - place in charging station.Buttons are loose or broken. See Keypad Replacement Guide.

  • Loose screen connection. See LCD Replacement Guide.Broken screen. See LCD Replacement Guide.

  • If issues persist, the problem may lie in the circuit board. See Circuit Board Replacement Guide.

  • If the back phone casing is damaged, see Circuit Board Replacement Guide.