Difficulty

Difficult

Steps

38

Time Required

                          35 minutes

Sections

5

  • Battery
  • 3 steps
  • Hard Drive
  • 9 steps
  • Palm Rest
  • 10 steps
  • Keyboard
  • 4 steps
  • Display
  • 12 steps

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Introduction

What you need

Step 1

              Battery
  • Before you begin, be sure to turn off your laptop and unplug it from the outlet.
  • Flip over the laptop so that the bottom battery compartment faces upwards.

Before you begin, be sure to turn off your laptop and unplug it from the outlet.

Flip over the laptop so that the bottom battery compartment faces upwards.

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Step 2

  • Slide the tab below the battery to the left and hold the tab in place.

Slide the tab below the battery to the left and hold the tab in place.

Step 3

  • While holding the tab, lift the battery out of its compartment.
  • Release the tab after removing the battery.

While holding the tab, lift the battery out of its compartment.

Release the tab after removing the battery.

Step 4

              Hard Drive
  • Loosen the module cover screw with a Phillips screwdriver.
  • The screw is attached to the cover; do not force it out.

Loosen the module cover screw with a Phillips screwdriver.

The screw is attached to the cover; do not force it out.

Step 5

  • Lift the module cover by inserting a plastic opening tool into the crevice near the screw and lift upwards.

Lift the module cover by inserting a plastic opening tool into the crevice near the screw and lift upwards.

Step 6

  • Remove the four 4mm Phillips screws fastening the first hard drive.

Remove the four 4mm Phillips screws fastening the first hard drive.

Step 7

  • Slide the hard drive with your hand towards the hole where the back panel assembly screw was located (in step 5) to disconnect it.
  • Lift the hard drive up to remove it from the case.

Slide the hard drive with your hand towards the hole where the back panel assembly screw was located (in step 5) to disconnect it.

Lift the hard drive up to remove it from the case.

Step 8

  • Remove the four 4mm Phillips screws on the second hard drive.

Remove the four 4mm Phillips screws on the second hard drive.

Step 9

  • Slide the hard drive towards the edge nearest you to disconnect it.

Slide the hard drive towards the edge nearest you to disconnect it.

Step 10

  • Using the tab that says “THIS SIDE UP,” pull away from the laptop to remove the hard drive.

Using the tab that says “THIS SIDE UP,” pull away from the laptop to remove the hard drive.

Step 11

  • Repeat this step for each hard drive.
  • Unscrew the two 4mm screws from each side of the hard drive casing with a Phillips screwdriver.

Repeat this step for each hard drive.

Unscrew the two 4mm screws from each side of the hard drive casing with a Phillips screwdriver.

Step 12

  • Remove the hard drive casing.

Remove the hard drive casing.

Step 13

              Palm Rest
  • Unscrew the screw holding the optical drive with a Phillips screwdriver.

Unscrew the screw holding the optical drive with a Phillips screwdriver.

Step 14

  • Using a plastic opening tool, pull out the optical drive.

Using a plastic opening tool, pull out the optical drive.

Step 15

  • Unscrew three 4mm screws near the edge of the optical drive compartment with a Phillips screwdriver.

Unscrew three 4mm screws near the edge of the optical drive compartment with a Phillips screwdriver.

Step 16

  • Open the laptop to about a 90 degree angle and place it on its side with the empty optical drive slot pointing upwards.

Open the laptop to about a 90 degree angle and place it on its side with the empty optical drive slot pointing upwards.

Step 17

  • Push and hold the tab inside the optical drive’s opening with your index finger.
  • Insert a spudger between the black and silver plastic pieces that are above the tab and pry apart the two pieces.

Push and hold the tab inside the optical drive’s opening with your index finger.

Insert a spudger between the black and silver plastic pieces that are above the tab and pry apart the two pieces.

Step 18

  • Slide the spudger around the palm rest to release the clips.
  • You may hear a crackling noise; this is normal.
  • Use caution when sliding below the mouse pad, as there are wires we must detach in the next steps.

Slide the spudger around the palm rest to release the clips.

You may hear a crackling noise; this is normal.

Use caution when sliding below the mouse pad, as there are wires we must detach in the next steps.

Step 19

  • Gently lift and rotate the palm rest panel until it’s upside down as it is still connected by the mouse pad wires.
  • The mouse pad wires are still connected to the palm rest panel.

Gently lift and rotate the palm rest panel until it’s upside down as it is still connected by the mouse pad wires.

The mouse pad wires are still connected to the palm rest panel.

Step 20

  • Put the spudger below the black tab of the wider cable and push up to release.
  • Gently pull out the cable.

Put the spudger below the black tab of the wider cable and push up to release.

Gently pull out the cable.

Step 21

  • Insert the spudger below the black tab of the remaining cable and push up to release.
  • Gently pull out the cable.

Insert the spudger below the black tab of the remaining cable and push up to release.

Step 22

  • Remove the palm rest from the laptop.

Remove the palm rest from the laptop.

Step 23

              Keyboard
  • Using the plastic opening tool, slightly lift and rotate the keyboard until it’s upside down from the display side of the laptop.
  • DO NOT lift the keyboard all the way up as there are wires that are still connected.

Using the plastic opening tool, slightly lift and rotate the keyboard until it’s upside down from the display side of the laptop.

DO NOT lift the keyboard all the way up as there are wires that are still connected.

Step 24

  • Gently insert the spudger below the edge of the black tab of the thin, copper colored cable and pry it open.
  • Gently pull out the cable.

Gently insert the spudger below the edge of the black tab of the thin, copper colored cable and pry it open.

Step 25

  • Gently insert the spudger under the edge of the black tab of the cable marked “UP” and pry it open.
  • Gently pull out the cable.

Gently insert the spudger under the edge of the black tab of the cable marked “UP” and pry it open.

Step 26

  • Remove the keyboard from the laptop.

Remove the keyboard from the laptop.

Step 27

              Display
  • Close the display, and flip the laptop over so that the bottom faces upwards.
  • Remove the two 16 mm screws with a Phillips screwdriver.

Close the display, and flip the laptop over so that the bottom faces upwards.

Remove the two 16 mm screws with a Phillips screwdriver.

Step 28

  • Gently flip over the laptop and open the back cover assembly.

Gently flip over the laptop and open the back cover assembly.

Step 29

  • Insert the pointy side of the spudger below the golden connector of the white cable on the WLAN card and lift to detach.

Insert the pointy side of the spudger below the golden connector of the white cable on the WLAN card and lift to detach.

Step 30

  • Unscrew the 4mm screw from the WLAN card with a Phillips screwdriver. The card will lift itself after you remove the 4mm screw.
  • Gently pull out the WLAN card.

Unscrew the 4mm screw from the WLAN card with a Phillips screwdriver. The card will lift itself after you remove the 4mm screw.

Gently pull out the WLAN card.

Step 31

  • Insert the pointy side of the spudger below the golden color connector of the gray cable on the WWAN card and lift to detach.
  • Insert the pointy side of the spudger below the golden color connector of the black cable on the WWAN card and lift to detach.

Insert the pointy side of the spudger below the golden color connector of the gray cable on the WWAN card and lift to detach.

Insert the pointy side of the spudger below the golden color connector of the black cable on the WWAN card and lift to detach.

Step 32

  • Unscrew the 4mm screw from the WWAN card with a Phillips screwdriver. The card will lift itself.
  • Gently pull out the WWAN card.

Unscrew the 4mm screw from the WWAN card with a Phillips screwdriver. The card will lift itself.

Gently pull out the WWAN card.

Step 33

  • Gently remove the wires for the WLAN and WWAN cards from their housing.

Gently remove the wires for the WLAN and WWAN cards from their housing.

Step 34

  • Unscrew four the 8mm screws directly under the keyboard with a Phillips screwdriver.

Unscrew four the 8mm screws directly under the keyboard with a Phillips screwdriver.

Step 35

  • Loosen the grounding screw attached to the black monitor cable with a Phillips screwdriver.
  • DO NOT ATTEMPT TO REMOVE THE SCREW FROM THE WIRE. The screw is permanently fixed onto the wire.

Loosen the grounding screw attached to the black monitor cable with a Phillips screwdriver.

DO NOT ATTEMPT TO REMOVE THE SCREW FROM THE WIRE. The screw is permanently fixed onto the wire.

Step 36

  • Using the plastic opening tool, detach the connection from the cable to the board.

Using the plastic opening tool, detach the connection from the cable to the board.

Step 37

  • Gently remove the monitor cable from its holdings from the board.

Gently remove the monitor cable from its holdings from the board.

Step 38

  • Hold the plastic edge of the display firmly and lift to remove the display.

Hold the plastic edge of the display firmly and lift to remove the display.

To reassemble your device, follow these instructions in reverse order.

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                    Monica Oropeza

Member since: 09/17/2015

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                       CSU Fullerton, Team 2-6, Bruce Fall 2015                        

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                                            8 Guides authored

Justin - Jun 14, 2016

Reply

I have a question, my dell xps 17 l702x is having display issues. I’ve had it for about 6 years now and was using the original battery for that whole time, ( I know that’s a long battery life), but my battery died and replaced it (battery plus bulbs) and now the display goes in and out and looks like it crashes then within 20 seconds, it comes back. Wondering what’s going on. Any help is appreciated

watercannons - Oct 31, 2021

Does it “flicker”/”spazz out” really weirdly when only on battery power? Try going into the Intel control panel and disabling the “Intel Power Saving Technology”