Difficulty
Moderate
Steps
14
Time Required
30 - 50 minutes
Sections
4
- Back Panel
- 3 steps
- Battery
- 3 steps
- Hard Drive
- 2 steps
- Touchpad
- 6 steps
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BackDell XPS 15 9560
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Introduction
Before using this guide, be sure to check that there are no other issues that could be causing issues with the touchpad. Two things to check are too into the laptop’s settings menu and check that the touchpad is enabled, or clean and dry the touchpad to ensure it isn’t debris being picked up as an input signal.
Prior to starting your repair, turn off your laptop and unplug it from the power adapter.
What you need
Step 1
Back Panel
- Using a T5 Torx screwdriver, remove ten 4.0 mm screws from the back panel of the laptop.
Using a T5 Torx screwdriver, remove ten 4.0 mm screws from the back panel of the laptop.
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Step 2
- Using a Phillips #2 screwdriver, remove two 5.0 mm screws underneath the XPS badge door.
Using a Phillips #2 screwdriver, remove two 5.0 mm screws underneath the XPS badge door.
Step 3
- Wedge the scribe between the backplate and remove the bottom base cover.
Wedge the scribe between the backplate and remove the bottom base cover.
Step 4
Battery
- Using a T5 Torx screwdriver, remove the six 4.0 mm screws.
Using a T5 Torx screwdriver, remove the six 4.0 mm screws.
Step 5
- Unplug the battery cable.
Unplug the battery cable.
Step 6
- Remove the battery.
Remove the battery.
Step 7
Hard Drive
- Using a Phillips #0 screwdriver, remove four 4.0 mm screws of the hard drive bracket.
- Unplug the hard drive cable.
Using a Phillips #0 screwdriver, remove four 4.0 mm screws of the hard drive bracket.
Unplug the hard drive cable.
Step 8
- Remove the hard drive bracket. Then, unplug and remove the hard drive.
Remove the hard drive bracket. Then, unplug and remove the hard drive.
Step 9
Touchpad
- Remove the two 5 mm mounting screws for the touchpad.
Remove the two 5 mm mounting screws for the touchpad.
Step 10
- Remove the 5mm screw to allow removal of the plate.
Remove the 5mm screw to allow removal of the plate.
Step 11
- Unplug the small cord from its slot on the board.
Unplug the small cord from its slot on the board.
Step 12
- Unplug the black cord from the board.
- Unplug the cord with a white plug from the board.
Unplug the black cord from the board.
Unplug the cord with a white plug from the board.
Step 13
- Gently pull the white ribbon cables loose from their housings.
Gently pull the white ribbon cables loose from their housings.
Step 14
- Lift the laptop so it’s in the open position as shown.
- Push the touchpad free from the keyboard side of the laptop.
Lift the laptop so it’s in the open position as shown.
Push the touchpad free from the keyboard side of the laptop.
To reassemble your device, follow these instructions in reverse order.
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Author
with 5 other contributors
Taylor Hancock
Member since: 01/18/2022
133 Reputation
1 Guide authored
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Team
Embry-Riddle Aeronautical University, Team 2-6, Rauch Spring 2022
Member of Embry-Riddle Aeronautical University, Team 2-6, Rauch Spring 2022
ERAU-RAUCH-S22S2G6
3 Members
1 Guide authored
