Dell Xps 15 9550 Keyboard Replacement Repair Guide

Difficulty

Difficult

Steps

Time Required

                          1 hour

Sections

Back/Underside Panel
3 steps
RAM
2 steps
Wireless Card
3 steps
Cooling Fan(s)
3 steps
Battery
3 steps
Motherboard
6 steps
Keyboard
5 steps

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Introduction

Make sure to have a safe location to store all of the small screws while completing this guide, as the screws are very small and easy to lose.

What you need

Step 1

              Back/Underside Panel

Turn the laptop upside down.
Make sure the laptop is turned off.
Use a T5 Torx Screwdriver to remove the ten 3 mm long screws from the perimeter of the back of the laptop.

Turn the laptop upside down.

Make sure the laptop is turned off.

Use a T5 Torx Screwdriver to remove the ten 3 mm long screws from the perimeter of the back of the laptop.

1024

Step 2

Open up the information panel door (on the middle of the back side).
While holding the door open, use a Phillips #00 Screwdriver to remove the two 10 mm long screws.

Open up the information panel door (on the middle of the back side).

While holding the door open, use a Phillips #00 Screwdriver to remove the two 10 mm long screws.

Step 3

Carefully lift the 2 corners of the back panel close to the hinge upwards, to release the whole panel.
Do not force the panel off. If it does not come off easily, try to use a plastic spudger where it is stuck.

Carefully lift the 2 corners of the back panel close to the hinge upwards, to release the whole panel.

Do not force the panel off. If it does not come off easily, try to use a plastic spudger where it is stuck.

Step 4

RAM

There are 2 separate RAM sticks.
Gently push down on the 2 outside tabs of the RAM stick you want to replace.
While still pushing down, gently push the tabs outwards, causing the RAM stick to flip up.

There are 2 separate RAM sticks.

Gently push down on the 2 outside tabs of the RAM stick you want to replace.

While still pushing down, gently push the tabs outwards, causing the RAM stick to flip up.

Step 5

Firmly grasp the RAM stick from the flipped up edge and gently pull out, to release the RAM stick.

Firmly grasp the RAM stick from the flipped up edge and gently pull out, to release the RAM stick.

Step 6

              Wireless Card

With a Philips #00 Screwdriver bit, remove one 4 mm long black screw located by the antenna connections on the wireless card.
Set the screw and metal holder aside.

With a Philips #00 Screwdriver bit, remove one 4 mm long black screw located by the antenna connections on the wireless card.

Set the screw and metal holder aside.

Step 7

Gently lift up each of the antennas (3) to disconnect them from the wireless card.
These are similar to a coat button, the antennas snap on and snap off.

Gently lift up each of the antennas (3) to disconnect them from the wireless card.

These are similar to a coat button, the antennas snap on and snap off.

Step 8

With the antennas disconnected, gently pull the wireless card out at the angle it sits at.
The wireless card has been successfully removed!

With the antennas disconnected, gently pull the wireless card out at the angle it sits at.

The wireless card has been successfully removed!

Step 9

              Cooling Fan(s)

Use the Small Plastic Spudger to carefully disconnect the white connector from the black port.

Use the Small Plastic Spudger to carefully disconnect the white connector from the black port.

Step 10

Use the Phillips #00 Screwdriver to remove the two 4 mm long screws.
The location of the 2 screws is different on each fan.
The left fan screw locations are circled in red.
The right fan screw locations are circled in orange.

Use the Phillips #00 Screwdriver to remove the two 4 mm long screws.

The location of the 2 screws is different on each fan.

The left fan screw locations are circled in red.

The right fan screw locations are circled in orange.

Step 11

With the screws removed, lift up on the fan and remove it from the laptop.

With the screws removed, lift up on the fan and remove it from the laptop.

Step 12

              Battery

Use a Philips #00 Screwdriver to remove the seven 3 mm long screws from the perimeter of the battery.
Each screw is labeled “M2X4” with an arrow pointing to the screw.

Use a Philips #00 Screwdriver to remove the seven 3 mm long screws from the perimeter of the battery.

Each screw is labeled “M2X4” with an arrow pointing to the screw.

Step 13

Gently lift up on the backside of the battery.

Gently lift up on the backside of the battery.

Step 14

Firmly grasp the black connector on both sides.
Carefully pull the connector towards the battery, to release the connector and the battery from the laptop.

Firmly grasp the black connector on both sides.

Carefully pull the connector towards the battery, to release the connector and the battery from the laptop.

Step 15

              Motherboard

The touchpad has two ZIF connectors at the bottom of the motherboard. Use a flat plastic tool to lift the tabs (see picture 2) and gently pull the ribbon cables free.
When re-assembling, make sure the connectors are set straight and square before closing the tabs.

The touchpad has two ZIF connectors at the bottom of the motherboard. Use a flat plastic tool to lift the tabs (see picture 2) and gently pull the ribbon cables free.

When re-assembling, make sure the connectors are set straight and square before closing the tabs.

Step 16

Pull this Monitor connector out by its plastic edges

Pull this Monitor connector out by its plastic edges

Step 17

Remove the single Phillips screw to take off this plate and reveal the connector underneath.
Pull up the black strap with the plastic spudger, and use your fingers to gently but firmly pull straight up.

Remove the single Phillips screw to take off this plate and reveal the connector underneath.

Pull up the black strap with the plastic spudger, and use your fingers to gently but firmly pull straight up.

Step 18

Pull up on the plastic edges to remove the indicated connector at the bottom right of the motherboard.

Pull up on the plastic edges to remove the indicated connector at the bottom right of the motherboard.

Step 19

This connector in the top left might be taped in two places. Simply pull up to loosen the tape, and use the plastic edges of the connector to pull it out. Have some tape on hand for reassembly, as the tape might have lost its adhesive backing.

This connector in the top left might be taped in two places. Simply pull up to loosen the tape, and use the plastic edges of the connector to pull it out. Have some tape on hand for reassembly, as the tape might have lost its adhesive backing.

Step 20

With all mounted components removed, unscrew the motherboard Phillips-head screws.

With all mounted components removed, unscrew the motherboard Phillips-head screws.

Step 21

              Keyboard

Remove the 14 #00 Phillips screws from the perimeter of the keyboard.

Remove the 14 #00 Phillips screws from the perimeter of the keyboard.

Step 22

Remove 6 exposed #00 Phillips screws from the center of the keyboard.

Remove 6 exposed #00 Phillips screws from the center of the keyboard.

Step 23

Use small tweezers to peel back the covers for the remaining 9 #00 Phillips screws.
Remove the remaining screws.
Theses screws can be difficult to access. The flaps are glued down and need to be peeled back with a moderate amount of force.

Use small tweezers to peel back the covers for the remaining 9 #00 Phillips screws.

Remove the remaining screws.

Theses screws can be difficult to access. The flaps are glued down and need to be peeled back with a moderate amount of force.

Step 24

Unplug the keyboard from the laptop by flipping up the small ZIF tabs and pulling the ribbon cables straight out.

Unplug the keyboard from the laptop by flipping up the small ZIF tabs and pulling the ribbon cables straight out.

Step 25

Gently remove the keyboard from the laptop.

Gently remove the keyboard from the laptop.

Now you have successfully removed your keyboard. To reassemble your device, follow these instructions in reverse order.

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Author

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                    Zach Jones

Member since: 03/25/2022

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Bryan White - Nov 21, 2022

Will this work with a Dell Precision 5520? I have noticed that these two laptops use many of the same components.

Introduction#

What you need#

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Introduction

What you need

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