This page will help in figuring out the problem with the device and steps to fix them.

Dell XPS 13 L322X Troubleshooting

This page will help in figuring out the problems with the device and how to fix them

The computer will not charge despite the charger being plugged in.

Loose Connections

Press the Adapter firmly into the body of the charger. Press the charger firmly into the port.

  • If problems still persist, visit Broken Charger

Broken Charger

Terminal(s) connecting the Adapter to the charger’s body is/are broken

  • In this sense, it is better to buy another adapter for the charger

The computer reaches up to a temperature too unbearable for your liking. 

The fan may be broken or not working efficiently enough to cool down the laptop.

  • Step 1: Use a Torx (star-shaped) screwdriver to take apart the cover from the bottom of the laptop.Step 2: Locate the place of the fan.Step 3: Observe its contents. If dust covers the blades, lightly dampen a rag, then use the rag to gently wipe the dust awayStep 4: Observe its contents. If the fan has a visible cut, chip, or the blade(s) is stuck, the fan has to be replaced. Use a browser to search for a “Dell XPS 13 L322X fan”. Once the fan is bought, use a Philips (x-shaped) Screwdriver to remove the broken fan from its placement. Use the same screwdriver to gently tighten the new fan into its place.

The buttons will not move or are difficult to press down

  • Turn off the computer.Pry up the broken buttons Check the key joints under the bottoms. There should be four joints in the Dell laptop.If the joints are broken, buy the same buttons online. When you install buttons, you should hear two “click” sounds. It means installment completely.

The computer (when turning on or during use) periodically freezes for a small moment, then suddenly turns a sky blue with text displaying, “ :( /newline Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.”, or some similar response. And a percentage will display based on how percentage it is before it restarts.

 If this happens, here are some things you can try.

  • Run a memory checker, then restart your computer. Then type “Event Viewer” and then click “Event Viewer”Check for apps that may be causing the issue. If you find when you open the app and use it for a while, then the device acts up and gives you BSOD, then that app is the culprit. Uninstall it! It is not good! Keep in mind it may not be an application but rather a program running in the background.Check for hard drive errors. Observe the properties of your C drive, then in the “Error Checking”, click “Check” and follow the instructions to manually check the hard drive.If not done yet, update your device. It can just so happen that the current version is either bugged or lacking in features. To update, simply go to the Start Menu, and click the power button. If you see a yellow dot where it says, “Update and Restart” and “Update and Shut Down”, it is time to update.If all else fails, or you suspect it might be a critical hardware issue that can’t be repaired or replaced, consult a professional.