Difficulty

Easy

Steps

4

Time Required

                          5 - 7 minutes

Sections

2

  • Back Panel
  • 2 steps
  • SSD M.2 Drive
  • 2 steps

Flags

0

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Introduction

What you need

Step 1

              Back Panel
  • Remove the ten 7.9 mm screws with the Phillips PH0 screwdriver.

Remove the ten 7.9 mm screws with the Phillips PH0 screwdriver.

1024

Step 2

  • Insert metal spudger into a gap in between the back panel and the back of the screen.
  • Pry off the back panel using the metal spudger as a lever, and remove the back panel by lifting the rest off by hand.

Insert metal spudger into a gap in between the back panel and the back of the screen.

Pry off the back panel using the metal spudger as a lever, and remove the back panel by lifting the rest off by hand.

Step 3

              SSD M.2 Drive
  • Remove the single 3.6 mm screw holding the left side of the M.2 SSD card with a Phillips PH0 screwdriver.

Remove the single 3.6 mm screw holding the left side of the M.2 SSD card with a Phillips PH0 screwdriver.

Step 4

  • Gently pull out the SSD card at the angle it is relaxed in to remove it. It is easiest to do this by hand.
  • Be gentle when pulling the SSD card out. It should take little effort to get it to slide out properly.

Gently pull out the SSD card at the angle it is relaxed in to remove it. It is easiest to do this by hand.

Be gentle when pulling the SSD card out. It should take little effort to get it to slide out properly.

To reassemble your device, follow these instructions in reverse order.

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Author

                                      with 6 other contributors 


                    Inaki Madrigal

Member since: 04/23/2018

730 Reputation

                                      6 Guides authored                  



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                       Cal Poly, Team S24-G9, Maness Spring 2018                        

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                                            6 Guides authored

Robert - Jul 15, 2018

Reply

I tried this, but the M.2 memory is not recognizable by the computer. Fortunately the computer was less than a year old so I was able to get free Dell service help.

Unfortunately, Dell said that this laptop had no options for upgrading the M.2 computer. It wa the same model number and I tried to put in Samsung NAND 970 EVO 500 GB. It did not recognize it.

Dell suggested I buy a new computer.

Any recommendations?

Inaki Madrigal - Jul 15, 2018

Hey, I actually made this guide. I’m sorry it didn’t work for you. I don’t think it’s right for you to have to purchase a new computer unless the M.2 port is damaged, in which repair really isn’t possible. I don’t really know what could have happened. Did the computer actually boot into the OS (operating system)?

Tharun George - Nov 2, 2018

Reply

Can I upgrade the M2 card to NVME module? Technically the port are same. But have read on some forum it won’t recognized by the system.

Dennis Welch - Feb 25, 2019

Reply

It looks like the SSD I need to buy is a SATA drive with both the M key and B key, right? (not PCIe NVME or AHCI)

Getting the correct info from Dell is pointless. I’m looking at buying this 1TB to replace my existing 512GB drive.

https://www.amazon.com/Crucial-MX500-NAN…

Thanks!