Difficulty

Easy

Steps

8

Time Required

                          5 - 15 minutes

Sections

1

  • System Ram
  • 8 steps

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Introduction

The RAM (Random Access Memory) is a component inside the computer that supplies information for the processor (or CPU) to use. Faulty ram in the system can cause the full amount of memory to not appear in task manager or can cause the system to fail to start altogether. You may also see the ram usage in task manager and if this usage is very high. If the full amount of ram is showing, this may indicate you need to replace the ram with higher modules.

This system uses DDR4 Ram and supports both 2666MHz and 2933MHz. You can also use 3200MHz ram however it will run at the lower 2666MHz and 2933MHz. This device supports configuration capacities of 8GB to 128GB. The amount of memory per module that this PC supports is between 4GB and 32GB

Make sure to turn the computer off before you begin with this guide.

Step 1

              System Ram
  • Unplug any cables plugged into the computer.
  • Place the computer system on its side to have easier access to the internals.

Unplug any cables plugged into the computer.

Place the computer system on its side to have easier access to the internals.

1024

Step 2

  • Unscrew the captive thumbscrews counterclockwise until they become loose and hang down from the holes.

Unscrew the captive thumbscrews counterclockwise until they become loose and hang down from the holes.

Step 3

  • Use the handle on the back of the system and pull it towards the back of the computer to slide panel to the side.
  • Lift the side panel up to remove it off the system.

Use the handle on the back of the system and pull it towards the back of the computer to slide panel to the side.

Lift the side panel up to remove it off the system.

Step 4

  • Push down on both latch clips next to the ram stick.

Push down on both latch clips next to the ram stick.

Step 5

  • Remove the stick of ram by lifting it from the socket.
  • Avoid holding the stick from the flat sides, instead, hold it from the edges since you could statically shock the module and damage it.

Remove the stick of ram by lifting it from the socket.

Avoid holding the stick from the flat sides, instead, hold it from the edges since you could statically shock the module and damage it.

Step 6

  • Line the module up with the slot making sure the stick is the right way and the gap matches on both the slot and the module.
  • Gently place the bottom side of the stick in first followed by the top side.
  • The gap in the ram module is slightly closer to one side of the stick than the other. The side this gap is closer to is the bottom side.

Line the module up with the slot making sure the stick is the right way and the gap matches on both the slot and the module.

Gently place the bottom side of the stick in first followed by the top side.

The gap in the ram module is slightly closer to one side of the stick than the other. The side this gap is closer to is the bottom side.

Step 7

  • Firmly push down on the stick of ram until you hear an audible click from both sides.
  • As you push the stick down, the latches next to the slot should move back into their original positions.

Firmly push down on the stick of ram until you hear an audible click from both sides.

As you push the stick down, the latches next to the slot should move back into their original positions.

Step 8

  • If you need to replace multiple sticks of RAM, repeat steps 4 through 7 for your other sticks of ram.

If you need to replace multiple sticks of RAM, repeat steps 4 through 7 for your other sticks of ram.

To reassemble your device, follow steps 1 and 2 in reverse order.

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                    Matthew Figueiras

Member since: 09/17/2021

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                       York University, Team F-20, Woodhouse Fall 2021                        

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