Dell Desktop Optiplex 960 Ram Replacement Repair Guide

Difficulty

Moderate

Steps

Time Required

                          30 minutes

Sections

RAM
10 steps

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Introduction

This guide will show you how to replace the RAM in a Dell Optiplex 960 desktop computer, which comes stock with a NANYA NT2GT64U8HDOBY-AD, 2GB RAM card.

Step 1

RAM

Back up all files and shut the computer down safely.

Back up all files and shut the computer down safely.

1024

Step 2

Carefully unplug the cords located at the back of the computer (i.e. Power, Monitor, USB, etc).
Switch off the electrical connection before unplugging any cords to avoid electric shock.

Carefully unplug the cords located at the back of the computer (i.e. Power, Monitor, USB, etc).

Switch off the electrical connection before unplugging any cords to avoid electric shock.

Step 3

Pull the trigger located at the bottom of the desktop to unlock the desktop back. This may look different on each individual’s computer.

Pull the trigger located at the bottom of the desktop to unlock the desktop back. This may look different on each individual’s computer.

Step 4

Gently lift up the side panel by pulling it upward while holding the trigger.

Gently lift up the side panel by pulling it upward while holding the trigger.

Step 5

To unlock the RAM, press down the two clips/buttons located on both end of the RAM holder.

To unlock the RAM, press down the two clips/buttons located on both end of the RAM holder.

Step 6

Unplug the RAM from the slot.

Unplug the RAM from the slot.

Step 7

Ensure that your new RAM chip matches the same shape as the one you removed from your computer.

Ensure that your new RAM chip matches the same shape as the one you removed from your computer.

Step 8

Place the new RAM chip into the slot and gently press it down until the clips on either side clasp around it.

Place the new RAM chip into the slot and gently press it down until the clips on either side clasp around it.

Step 9

Press the wall of the computer back into place until you hear a click from the lock engaging.

Press the wall of the computer back into place until you hear a click from the lock engaging.

Step 10

Plug the cords back and power on your computer.
Your computer should be back up and running.

Plug the cords back and power on your computer.

Your computer should be back up and running.

After completing steps 1-12, your PC will be up running successfully. If the see your computer is still showing issues, repeat the instructions carefully. However, if the device is still not running properly, the problem is associated with the hardware (RAM), which is not considered for this guideline.

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                    Mercedes Carter

Member since: 03/03/2020

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                       University of Memphis, Team S2-G2, Lane Spring 2020                        

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