Difficulty

Easy

Steps

7

Time Required

                          30 seconds - 1 minute

Sections

1

  • Letter & Number Keys
  • 7 steps

Flags

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  • BackDell Chromebook 11 CB1C13

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What you need

Step 1

              Check Metal Clips & Rubber Spring/Membrane for Damage
  • Check the 4 metal clips that are attached to the palmrest. Look for damaged or missing clips.
  • If any of the 4 clips are missing, you will not be able to proceed and will have to replace the entire palmrest.
  • Check the condition of the rubber spring/membrane. If it is torn or missing, you will not be able to proceed and will have to replace the entire palmrest.
  • If any clips are bent, carefully use your tweezer to bend them back in their original upright position. (See video)

Check the 4 metal clips that are attached to the palmrest. Look for damaged or missing clips.

If any of the 4 clips are missing, you will not be able to proceed and will have to replace the entire palmrest.

Check the condition of the rubber spring/membrane. If it is torn or missing, you will not be able to proceed and will have to replace the entire palmrest.

If any clips are bent, carefully use your tweezer to bend them back in their original upright position. (See video)

1024

Step 2

              Check Plastic Bracket
  • Check the plastic bracket for damage in these 6 areas.

Check the plastic bracket for damage in these 6 areas.

Step 3

              Check Key for damage
  • Check the 4 main points of the key for damage.
  • Any damage in these areas will not allow the key to stay connected to the plastic bracket which sits underneath the key

Check the 4 main points of the key for damage.

Any damage in these areas will not allow the key to stay connected to the plastic bracket which sits underneath the key

Step 4

              Remove Key from old Palmrest
  • While using tweezers, remove just the actually key (top layer only) . You want to try and remove the key without also removing the plastic bracket that sits right underneath the key.
  • Try to slightly pick at the corner of the key. This helps remove the key separately from the plastic bracket.

While using tweezers, remove just the actually key (top layer only) . You want to try and remove the key without also removing the plastic bracket that sits right underneath the key.

Try to slightly pick at the corner of the key. This helps remove the key separately from the plastic bracket.

Step 5

              Remove Plastic Bracket
  • With tweezers, carefully start picking near the four corners where the 4 metal clips are securing the plastic bracket.

With tweezers, carefully start picking near the four corners where the 4 metal clips are securing the plastic bracket.

Step 6

              Replace Plastic Bracket
  • Line up the 2 outer corners and the bottom inner corners of the plastic bracket with the 4 metal clips connected to the palmrest.

Line up the 2 outer corners and the bottom inner corners of the plastic bracket with the 4 metal clips connected to the palmrest.

Step 7

              Replace Key
  • Place the key on top of the plastic bracket and press down. If the plastic bracket is on correctly and securely, the key should easily snap into place.
  • Check if the key is secure by tapping around all sides of the key. This is a good test to make sure the metal clips are properly securing the plastic bracket and making sure that the plastic bracket can hold the key correctly.

Place the key on top of the plastic bracket and press down. If the plastic bracket is on correctly and securely, the key should easily snap into place.

Check if the key is secure by tapping around all sides of the key. This is a good test to make sure the metal clips are properly securing the plastic bracket and making sure that the plastic bracket can hold the key correctly.

To reassemble your device, follow these instructions in reverse order.

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                                                                                      7 other people completed this guide.

Author

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                    Jon

Member since: 08/18/2013

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Jaxson Cowell - Jan 22, 2020

Reply

thanks this helped a lot and fixed my Chromebook thanks.

Jon - Jan 22, 2020

Glad to hear it helped Jaxson! I appreciate the positive feedback.

Jud Franks - Dec 16, 2020

Reply

I accidentally broke my chromebook from school and the plastic bracket is damaged, what should I do?

Random Deku - Jan 12, 2021

Reply

the plastic brackets are correctly intact but whenever i go to put the key it doesnt work and the key isnt damaged

Random Deku - Jan 12, 2021

nvm the key just got in and the my chromebook is fixed